Privacy Policy for Your Trust
Your information is handled with care and respect on our platform.
Introduction and Scope
We are committed to protecting your privacy and ensuring your personal data is treated responsibly. This policy explains how we collect, use, and safeguard your information when you use our services.
Our practices comply with South African law, including the Protection of Personal Information Act (POPIA), and are designed to be clear and transparent for your confidence.
Personal Data Collection
We collect personal details such as name and contact information to provide our services and support your experience on our site.
Information You Provide Directly
- • Full name and contact details for communication
- • Feedback or questions submitted via our forms
- • Preferences you select about your experience
- • Requests for support or appointments
- • Content you voluntarily share with us
Automatically Collected Data
- • Browser and device details for site optimization
- • Usage patterns, including pages visited
- • Technical information such as IP address
- • Cookies preferences and visits history
- • Log activities for troubleshooting and security
How We Use Your Data
Your personal information is used for communication, providing requested services, and improving your user experience.
- • Supporting your inquiries and requests
- • Personalising your experience
- • Sending updates on new features or changes
- • Improving site performance and security
- • Managing appointments and feedback
- • Complying with applicable laws
- • Conducting satisfaction surveys
Our Commitment: We do not share your personal data with third parties for marketing purposes. Information is only shared as required to deliver our services or by lawful request.
When We Share Information
Personal data is shared only with trusted service providers when necessary for our operations or as legally required.
Working with Service Providers
We partner with select vendors, such as IT and communication platforms, who are contractually obligated to safeguard your information.
Legal Obligations and Requests
We may disclose information if required by law, regulation, or any legal process.
Analytics and Statistics
Data may be used in aggregate form, without personal identifiers, to monitor site effectiveness.
Your Rights Under POPIA
You can access, update, or request deletion of your data. We respect your rights regarding personal information and will respond promptly to all valid requests.
- • Right to request personal data records
- • Right to correct inaccurate details
- • Right to request deletion of data
- • Right to receive a copy of information
- • Right to object to certain processing
- • Right to restrict the use of data
Contact us for assistance with exercising your rights or understanding your data protection choices.
Security of Your Information
Your data is secured through technical, administrative, and physical measures to prevent unauthorised access, loss, or misuse.
Technical Safeguards We Use
- • Encryption of information during transfer
- • Use of secure passwords and authentication
- • Routine software updates for security
- • Monitoring for security vulnerabilities
Organisational Safeguards
- • Staff privacy and security training
- • Limited access to personal information
- • Contracts with service providers
- • Internal procedures for breach response
Data Retention Practices
We retain personal data only as necessary for service delivery or as required by law, then securely delete or anonymize it.
- • Account and registration records kept securely
- • Service interaction data stored
- • Correspondence archived as needed
- • Billing or transaction details protected
- • Preference records stored securely
Retention periods depend on the type of data and legal requirements.
International Data Transfers
Where services require transfer of data abroad, we ensure your information receives adequate protection.
- • Contracts requiring third-party safeguards
- • Legal compliance for international transfers
- • Review of vendor security practices
- • Data minimisation for transferred records
Use of Cookies
Our site uses cookies to support functionality and enhance your experience. Cookie settings can be adjusted in your browser at any time.
Types of Cookies We Use
- • Core to website features and security
- • Monitor and enhance page performance
- • Save your preferences on site
- • Enable certain site functions
You are able to manage or delete cookies using your browser controls.
Updates to This Privacy Policy
This policy may be updated as laws or our practices change. Significant changes will be communicated clearly on our site.
- • Emailing registered users of changes
- • Notices placed on our website
- • Significant changes summarised for clarity
- • Archived versions available on request
Please review this page for the most recent details.
Contact Our Privacy Team
Reach out with data questions or concerns and our team will assist you promptly.
Lyntova
377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Phone: +27322207020
Email: content@lyntova.world
Privacy policy last updated January 9, 2026
Effective as of January 9, 2026